Furniture FAQs

Furniture delivery

If you have placed a furniture order on Debenhams.com, all correspondence in relation to your order will come directly from the furniture supplier.

Sofa & Chair Orders

Siren is the supplier for all sofa & chair orders, they will contact you directly to:

  • Provide updates on your order
  • Arrange a delivery slot
  • Provide their contact details

All queries relating to sofa & chair orders should be made directly to Siren at debenhams.service@sirenfurniture.com, the Debenhams customer services team are unable to assist with these queries.

Siren can help you:

  • If you need to change or cancel your delivery slot
  • If you need to re-arrange a new delivery slot
  • With any other queries or questions

Wooden Furniture & Cabinetry Orders

Corndell is the supplier for all wooden furniture & cabinetry orders, they will contact you directly to:

  • Provide updates on your order
  • Arrange a delivery slot
  • Provide their contact details

All queries relating to wooden furniture & cabinetry orders should be made directly to Corndell at salesoffice@corndell.com, the Debenhams customer services team are unable to assist with these queries.

Corndell can help you:

  • If you need to change or cancel your delivery slot
  • If you need to re-arrange a new delivery slot
  • With any other queries or questions
Furniture Returns
Furniture Terms & Conditions