Gift card, voucher & reward FAQs

Paying with Gift Cards, Vouchers & Loyalty Rewards

We are no longer accepting the following as methods of payment online or in store: gift cards, e-gift cards, paper vouchers, Beauty Club rewards, cardholder loyalty rewards (digital or paper).

If your gift card is still active and has funds you have the option to register a claim as a debtor of Debenhams in administration for the value of your unredeemed Gift Card.

To do so you will need to complete the proof of debt form, sign it and send it either electronically to or send a paper copy via Royal Mail to the following address:

Debenhams Retail Limited (in administration), C/O FRP Advisory Trading Limited, 110 Cannon Street, London EC4N 6EU



Beauty Club Card Points & Rewards
Saving and reward programmes