We are no longer accepting the following as methods of payment online or in store: gift cards, e-gift cards, paper vouchers, Beauty Club rewards, cardholder loyalty rewards (digital or paper).
If your gift card is still active and has funds you have the option to register a claim as a debtor of Debenhams in administration for the value of your unredeemed Gift Card.
To do so you will need to complete the proof of debt form, sign it and send it either electronically to Case-DebenhamsSuppliers@frpadvisory.com or send a paper copy via Royal Mail to the following address:
Debenhams Retail Limited (in administration), C/O FRP Advisory Trading Limited, 110 Cannon Street, London EC4N 6EU
Following the purchase of Debenhams.com by Boohoo, any accrued Debenhams Beauty Club rewards and points are no longer valid. No cash alternative will be given.
If you had signed up for a Complete Savings membership whilst shopping online at Debenhams.com your membership will remain active with them, allowing you to access hundreds of discounts across a large number of other online retailers.
To cancel your membership with Complete Savings or for any other questions relating to your membership, please contact them directly using the following details: