When we say ‘we’ or ‘us’ in this policy, we’re referring to Department Stores Realisations Limited (In Administration) t/a Debenhams, Bedford House, Taunton, TA1 4DB (‘Debenhams’)
We hold historic information that was collected from you which might include the following – dependent on the services you used:
We may use your personal information to contact you to respond to any questions you have raised with us.
Whenever we process your personal information, we have to have something called a ‘legal basis’ for what we do. The different legal bases we rely on are:
Our service providers– some third parties process your personal information on our behalf but only if they meet our standards of security before doing so. We only share information that allows them to provide their services to us or to facilitate them providing their services to you. These third parties include:
Other organisations and individuals- we may share your personal information in certain scenarios. For example:
We may transfer your personal information to a third party data processors located in countries outside of the European Economic Area (’EEA’).
Debenhams only transfers your personal information to those third parties where we can be sure that we can protect your privacy and your rights, for example the third party is located in a country which the EU has deemed to have adequate data protection laws in place, where that third party is certified on the EU-US Privacy Shield or where we have a contract in place with that third party which includes the European Commission\\\’s standard data protection clauses.
You have a number of rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you. These include:
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.
If you are seeking to exercise any of these rights, please contact us using the details in the “Contact Us” section below.
We want you to have confidence in how we use and hold your personal information. We have in place a range of organisational, procedural and technical security measures designed to protect your personal information from unauthorised use or disclosure.
If you would like to exercise one of your rights as set out in the “Your rights” section above, or you have a question or a complaint about this policy, or the way your personal information is processed, please contact us:
By email:DebenhamsGDPR@Debenhams.com or DPO@Debenhams.com
Data Protection Officer,
Department Stores Realisations Limited (In Administration) t/a Debenhams,
You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Please visit the ICO to find out more.