Can I return something I bought online in the sale?

We’ll give you a full refund as long as:

  • It’s been less than 28 days since you received your item
  • You haven’t damaged it
  • Your proof of purchase can be your delivery note, or a copy or your order is on its way or ready to collect email.
  • Your item is included in our returns policy. You can find a list of the items that aren’t included in our policy in the ‘Our Policy in Full’ section under the heading ‘Things that aren’t included in our returns policy’.