How long we will store your information?

We’ll hold on to your information for as long as you have your account with Debenhams, or as long as is needed for us to be able to provide the relevant goods or services to you. Debenhams’ general retention policy is to retain information for 6 years.

In some circumstances, such as to meet our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may hold on to your personal information after we’ve finished providing services to you, or for longer than our general retention policy.