Items we can’t track

We’re sorry, unfortunately there are some orders that we canít track.

  • Click & Collect orders – we’ll send you an email when your items are ready to pick up.
  • Furniture orders – we’ll send you regular emails about how your orderís progressing. And our furniture team will contact you when your delivery date’s coming up to book a specific time slot.
  • Concessions (these are brands that aren’t owned by us and manage their own delivery )
  • Items ordered from our partner site