Can I cancel or change my order?

Cancelling your order
Yes, you can cancel your purchase within 14 days of receiving your order. However, once payment has been processed orders cannot be stopped.

To cancel your order you will be required to return your parcel with 28 days via one of our return options. Alternatively you can refuse delivery once the parcel arrives.

See more about cancellation terms & conditions.

Changing delivery information for your order
Unfortunately this is not possible once the order has been placed.

Adding items to your order
Please place a new order for these items.

Cancelling a Furniture order
Use the contacts here to arrange to cancel your order.